QuickQuote is operated by Revamp Automation. This policy explains how we collect and use personal information through the QuickQuote website, signup flow, portal, voice tool, AI agent, ServiceM8/Gmail integrations, and customer enquiry forms.
Information We Collect
- Account and business details such as company name, contact name, email address, and subscription information.
- Information submitted through enquiry forms, quote forms, calculators, and contact forms.
- Service integration data where you connect tools such as ServiceM8, Gmail, Google Analytics, or Google Search Console.
- Job details, customer details, email content, drafted replies, quote data, voice recordings, transcripts, generated job descriptions, and materials lists where these features are used.
- Technical data needed for security, fraud prevention, rate limiting, and session management.
- Marketing event data where you accept marketing cookies.
How We Use It
- To provide QuickQuote features, portal access, quote workflows, and integrations.
- To process enquiries and send customer communications where configured by the account holder.
- To classify messages, create draft replies, transcribe voice notes, and generate job descriptions using AI providers.
- To secure the service and prevent misuse.
- To measure and improve marketing campaigns where cookie consent has been given.
Advertising And Retargeting
If you accept marketing cookies, Meta Pixel may collect website event data such as page views, leads, or completed registrations. We use this for campaign measurement and retargeting. Marketing cookies and pixels are not loaded unless you accept them.
Sharing
We use trusted service providers to run QuickQuote. These may include website hosting/Plesk, Stripe for payment processing, ServiceM8 for job-management integration, Google/Gmail for connected accounts, Anthropic/Claude for AI processing, email providers, analytics providers, and Meta for advertising where consent is given. We do not sell personal information.
Retention
We keep account, billing, job, integration, email, transcript, and enquiry records only as long as needed to provide the service, support customers, meet legal obligations, resolve disputes, and maintain security. Account holders can ask us to delete or export their data, subject to legal and accounting retention requirements.
Your Rights
You can request access, correction, deletion, restriction, objection, or portability where applicable. You can withdraw marketing cookie consent at any time via Cookie Settings. You can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint, although we would appreciate the chance to deal with your concern first.
Contact
Email haydon@revampautomation.co.uk for privacy requests.